Privacy & Policy

Privacy Policy for Code-Crafters

Effective Date: 16-04-2026

Last Updated: 16-04-2026

1. Introduction

Welcome to Code-Crafters (?Company,? ?we,? ?our,? or ?us?). We are committed to safeguarding the privacy of our clients, users, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our websites, software solutions, SaaS platforms, and related services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. About Code-Crafters

Code-Crafters is an IT solutions and software development company based in Karimganj, Assam, India, offering services including:

School and college management software

ERP and SaaS platforms (e.g., Jobu360)

Website and mobile application development

Digital marketing and social media management

WhatsApp automation and messaging solutions

Cloud hosting and maintenance

Biometric attendance system integration

3. Information We Collect

3.1 Personal Information

We may collect the following personal data:

Full name

Email address

Phone number

Organization or institution name

Billing and payment details

Postal address

Profile photographs

3.2 Student and Institutional Data

For educational institutions using our systems:

Student names and enrollment numbers

Attendance records

Academic results and examination data

Parent/guardian contact information

Fee and payment records

GPS location data (if enabled)

3.3 Biometric Information

When biometric attendance systems are used, we may process:

Fingerprint or facial recognition templates (encrypted and stored as mathematical representations, not raw images)

Attendance timestamps

Device identification details

Biometric data is collected only with authorization from the respective institution and in compliance with applicable laws.

3.4 Technical and Usage Information

IP address

Browser type and version

Device identifiers

Operating system

Access logs and timestamps

Cookies and similar tracking technologies

4. How We Use Your Information

We use the collected information to:

Provide and maintain our services

Create and manage user accounts

Process payments and generate invoices

Facilitate communication through WhatsApp and other channels

Improve system performance and user experience

Provide customer support

Ensure security and prevent fraud

Comply with legal and regulatory obligations

Conduct analytics and research

5. Payment Gateway Integration

We use trusted third-party payment processors such as:

Razorpay

Stripe

These providers securely process payments on our behalf. We do not store sensitive financial information such as full credit/debit card numbers or CVV details. Payment data is handled in accordance with the security standards and privacy policies of these providers, including PCI-DSS compliance.

Users are encouraged to review their respective privacy policies:

Razorpay: https://razorpay.com/privacy/

Stripe: https://stripe.com/privacy

6. WhatsApp Business API (Meta)

Our services may utilize the WhatsApp Business API provided by Meta Platforms, Inc. to send notifications, transactional messages, and customer support communications.

By interacting with us via WhatsApp:

You consent to receive messages related to our services.

Your phone number and message content may be processed by Meta in accordance with its privacy policy.

We only send messages to users who have opted in.

For more information, please review Meta?s Privacy Policy: https://www.meta.com/privacy/

7. Google and Facebook Integrations

We may integrate services provided by Google and Facebook (Meta), including:

Google Sign-In authentication

Google Analytics for website and application insights

Google Maps for location-based services

Facebook Login and social media integrations

Facebook and Instagram advertising tools

These platforms may collect information in accordance with their respective privacy policies:

Google Privacy Policy: https://policies.google.com/privacy

Meta Privacy Policy: https://www.meta.com/privacy/

Users can manage their privacy settings directly through their Google or Facebook accounts.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience

Remember user preferences

Analyze website traffic

Improve marketing effectiveness

Users may disable cookies through their browser settings; however, some features of our services may not function properly.

9. Data Sharing and Disclosure

We do not sell or rent personal data. Information may be shared with:

Service Providers: Hosting providers, payment gateways, SMS/WhatsApp API providers, and analytics services.

Client Institutions: Authorized administrators of schools or organizations using our software.

Legal Authorities: When required to comply with legal obligations or to protect our rights.

Business Transfers: In connection with mergers, acquisitions, or asset sales.

All third parties are contractually obligated to maintain data confidentiality and security.

10. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal and regulatory requirements

Resolve disputes and enforce agreements

Upon termination of services, data may be securely deleted or anonymized unless retention is required by law.

11. Data Security

We implement industry-standard security measures, including:

SSL/TLS encryption

Secure cloud infrastructure

Role-based access controls

Encrypted biometric templates

Regular backups and monitoring

Firewalls and malware protection

Despite our efforts, no method of electronic transmission or storage is completely secure.

12. User Rights

Under applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), users have the right to:

Access their personal data

Correct inaccurate or incomplete data

Request deletion of their data

Withdraw consent at any time

Nominate another individual to exercise their rights

Lodge grievances with the company

Requests can be made using the contact information provided below.

13. Children?s Privacy

Our services are primarily used by educational institutions and may involve processing children?s data. Such processing is conducted under the authorization of the respective institution and/or parent or legal guardian, in compliance with applicable laws.

14. International Data Transfers

Your information may be transferred to and processed in countries outside India where our service providers operate. We ensure that such transfers are protected by appropriate safeguards and contractual obligations.

15. Third-Party Links

Our website or applications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Users are encouraged to review their respective privacy policies.

16. Compliance with Applicable Laws

This Privacy Policy complies with:

Information Technology Act, 2000

Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Digital Personal Data Protection Act, 2023 (India)

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated ?Last Updated? date. Continued use of our services after such changes constitutes acceptance of the revised policy.

18. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Code-Crafters

Karimganj, Assam, India

? Phone: +91 8822033082

? Email: official@code-crafters.pro

? Website: https://code-crafters.pro

19. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the designated Grievance Officer is:

Name: Shubha Das

Designation: CEO & Founder, Code-Crafters

? Email: official@code-crafters.pro

? Phone: +91 8822033082

Response Time: Within 15 working days